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    • Find answers to your questions, for each product

    • Brick Bluetooth Speaker

      I can not pair my Bluetooth device with the speaker. What should I do? Every Bluetooth object is different. Please check the user manual of your bluetooth device.
      My bluetooth device asks for a pin or pasword for connection. What should I do? When is asked for a password; please enter 0000 and confirm
      The bluetooth connection is broken. What should I do? Put your speaker closer to your Bluetooth device. If you're within range your speaker will automatically reconnect.
      Can I use the Bluetooth speaker with other devices? Yes this is possible as long your device has Bluetooth connection. Please check the user manual of your Bluetooth device to make connection with the speaker. The Bluetooth speaker also has an audio-in connector. This connector enables you to connect non-Bluetooth devices by using an audio cable and to play music from your non-Bluetooth music device.
      Can I use the Bluetooth speaker for hands free calling? Yes this is possible

    • Suction Cup Bluetooth Speaker

      I can not pair my Bluetooth device with the speaker. What should I do? Every Bluetooth object is different. Please check the user manual of your bluetooth device.
      My bluetooth device asks for a pin or pasword for connection. What should I do? When is asked for a pasword please enter 0000 and confirm
      The bluetooth connection is broken. What should I do? Put your speaker closer to your Bluetooth device. If you're within range you will be speaker automatically reconnect.
      Is the Speaker waterproof? No this speaker is not waterproof
      Can I use the speaker with other devices? Yes this is possible as long your device has Bluetooth connection. Please check the user manual of your Bluetooth device to make connection with the speaker. The Bluetooth speaker also has an audio-in connector. This connector enables you to connect non-Bluetooth devices by using an audio cable and to play music from your non-Bluetooth music device.
      Can i use the Bluetooth speaker for hands free calling?Yes this is possible

    • Powerbank 2200

      How do I know which powerbank suits my device? Depending on individual needs and requirements there are several general criteria to consider when selecting a powerbank: For example if your phone battery is 1500mAh and is 0% now; a powerbank with 2200mAh can charge your phone 1 time.  If your phone battery is 3000mAh and is 0% now; a powerbank with 2200mAh will not be able to charge your phone to full because the phone battery capacity is higher than the powerbank.  If you require a powerbank that is able to charge your phone several times - you need a powerbank with higher capacity.
      Can I use the cable that is included to charge the device? Yes you can. The supplied cable is a standard USB to Micro USB cable that is compatible with many other devices: such as phones / cameras / tablets / etc.
      Can I charge my Apple iOS device with the Power Bank? Yes no problem. Just use your current Lightning cable or 30-pin cable to connect the Power Bank with your iOS device
      Can I charge my tablet with the Power Bank? Yes that's possible. However - the Power Bank is not ideal for tablets on loading because only 1 Amp / 5 Watt issuing the USB port. That means your tablet is charging very slowly. You can better choose for a Power Bank with a 7800 mAH capacity
      Can I use my POwer Bank with a device and meanwhile re-load it? No - for safety reasons it is not possible to charge while the Power Bank is charging another device.
      If the connected device is fully charged will the Power Bank continue charging? No. The Power Bank recognizes when a device is fully charged and stops.
      Can I damage my Power Bank by overloading? No - you can not. The Power Bank includes several built-in security mechanisms that protect against overload or overheating.
      Powerbank is unable to charge my tablet? We recommend powerbank with 2A output to charge tablets.  While some tablets can accept lower input (1A or 1.5A) the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

    • Powerbank 4400

      How do I know which powerbank suits my device? Depending on individual needs and requirements there are several general criteria to consider when selecting a powerbank: For example if your phone battery is 1500mAh and is 0% now; a powerbank with 2200mAh can charge your phone 1 time.  If your phone battery is 3000mAh and is 0% now; a powerbank with 2200mAh will not be able to charge your phone to full because the phone battery capacity is higher than the powerbank.  If you require a powerbank that is able to charge your phone several times - you need a powerbank with higher capacity.
      Can I use the cable that is included to charge the device? Yes you can. The supplied cable is a standard USB to Micro USB cable that is compatible with many other devices: such as phones / cameras / tablets / etc.
      Can I charge my Apple iOS device with the Power Bank? Yes no problem. Just use your current Lightning cable or 30-pin cable to connect the Power Bank with your iOS device
      Can I charge my tablet with the Power Bank? Yes that's possible. However - the Power Bank is not ideal for tablets on loading because only 1 Amp / 5 Watt issuing the USB port. That means your tablet is charging very slowly. You can better choose for a Power Bank with a 7800 mAH capacity
      Can I use my Power Bank with a device and meanwhile re-load it? No - for safety reasons it is not possible to charge while the Power Bank is charging another device.
      If the connected device is fully charged will the Power Bank continue charging? No. The Power Bank recognizes when a device is fully charged and stops.
      Can I damage my Power Bank by overloading? No - you can not. The Power Bank includes several built-in security mechanisms that protect against overload or overheating.
      Powerbank is unable to charge my tablet? We recommend powerbank with 2A output to charge tablets.  While some tablets can accept lower input (1A or 1.5A) the charging is slower and sometimes can only be charged when the tablet is in sleep mode.

    • Wifi Repeater

      What is a Wifi - Repeater? A WiFi Repeater - or WiFi amplifier or Wifi range extender - is a device that the current wireless internet signal from the router picks up and amplifies.
      How do I install a Wi-Fi repeater? The WiFi repeater can easily be installed with the supplied manual or online installation video.
      How many meters will my Wifi increase when I use the repeater? This depends on the environment in which the repeater is used. You can go up to 40 meters when the device is used inside and 60 meters outisde. These values ​​are generally lower because weather conditions and " signal breakers " as concrete walls and faults play a major role.
      Which wireless settings should I use ? The WiFi repeater has two functions: to create a new wireless network or impersonate the current existing wireless network. Both options have advantages and disadvantages and can be applied to your liking. We recommend using the WiFi repeater to make a new wireless network.
      1. Go to the settings of your WiFi repeater via 192.168.10.1 (see instructions)
      2. Check the "Auto Setup. " Option and enter a Network Name (SSID) and Key Value ( password) to your own wishes.
      3. Around the installation by searching . Using the button " Site Survey" for wireless networks 4 Enter the password of your current wireless network under " Pre-Shared Key"
      I can not acces the setting of my Wifi Repeater. This is because the WiFi Repeater is connected and configured to the router - so it's quite normal. To be able to apply new settings the WiFi repeater must be reset. This can be easily done in the following way:
      Dont remove the Wifi Repeater out of the socket yet. press for 30 to 35 seconds on the reset button on the side of the unit.
      Now wait 10 seconds and remove the device from the socket.
      After the WiFi Repeater has power it takes about 1 to 2 minutes before the wireless networks appears. The name of the network should now be called " ." Are you not seeing this? Then follow the above steps again.